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Skylight Trust

Contact us

​

Connect with us


New Zealand 

0800 299 100 or +64 4 939 6767


Email

info@skylight.org.nz


Street Address

Level 3,
39 Webb Street
Te Aro 
Wellington 6011


Postal Address

PO Box 9771,
Marion Square,
Wellington 6141
New Zealand.


Office Hours

Monday - Friday
8.30am - 4.30pm
Counselling appointment times can be made outside of these hours.


Support packs


We can provide support packs for specific situations – just ask us for what you need.


You can request a support pack by:

  • completing the contact us form at the bottom of this page, including a brief description of the situation you would like some support for, or

  • phoning us on 0800 299 100, 9am – 4.30pm, Monday to Friday.

All information you provide will be kept confidential.


Please add the ages of any children or teens impacted by the event. If it is a bereavement, please give us the relationship of the person who has died, to any child/children.


If we need any extra details we will contact you.



Feedback


Tell us what you think: suggestions, complaints, and compliments.


We value your feedback – good and bad – and are committed to responding to you and working with you to resolve concerns you might have. The easiest way to sort out a problem is to complete the form at the bottom of this page, or email info@skylight.org.nz


Making a complaint


What can you complain about? (PDF download)

  • A complaint can be made about any service provided by Skylight. We also accept complaints about any of our contracted providers.

  • Anyone can make a complaint about the care or service they have received. Complaints can also be made by another person on your behalf, such as a relative, friend, parent or consumer advocate. We may need consent to respond to complaints about someone else.


National helplines


If you, or someone you know, is feeling suicidal or in a life threatening situation please call 111.

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